A Scenario-Based Microlearning Experience on Recognizing and Responding to Phishing Attempts
Summary
Avoid Phishing Emails is a scenario-based, microlearning course prototype built in Captivate Classic to demonstrate my ability to design interactive and responsive learning experiences. Focused on the warning signs of phishing emails, the course uses realistic scenario and branching feedback to engage learners in short, practical decision-making exercise.
My Role
I handled everything from content development to scenario writing, branching logic, and technical buildout in Captivate. The course reflects my approach to microlearning—focused, actionable, and built around behavior change.
The Process
I drew on experience with cybersecurity training and common phishing examples to write a clear, relatable scenario. I designed the course to be concise, with direct navigation and minimal distractions to keep focus on the decisions.
Tools
- Primary Tools
- Adobe Captivate Classic – Primary course development design and delivery tool
- Canva – Graphic design
- Miro – Storyboarding, content planning, and collaborative mapping
- Apple Mac – Main device for writing, design, and planning
- Supplemental & Evaluation Tools
- Articulate Storyline on Windows PC – Used to evaluate delivery methods and explore interactivity options
- Articulate Rise – Used to compare responsive, mobile-first design with desktop-focused layouts
- iCloud – Cloud storage, file sharing, and version control
- SCORM Cloud – Testing and validating SCORM compliance
- AI Tools – Drafting, refining, and summarizing content
- Research & Collaboration
- Scholarly Research – Accessibility and inclusive design best practices
- Accessibility Guidelines & Articles – Including WCAG and Section 508
- SME & Stakeholder Input – Instructional designers, recruiters, and accessibility professionals
- Peer Feedback – Ongoing insights on delivery, interactivity, and accessibility throughout the design lifecycle
The Problem
Phishing emails continue to be a leading cause of data breaches, yet many people still miss the subtle signs that indicate a threat. Traditional awareness training often lacks interactivity and real-world relevance.
The Solution
This course teaches learners how to spot common warning signs in phishing emails through quick, scenario-based practice. Branching feedback reinforces correct decisions and helps clarify mistakes in the moment.
